In the past, a phone bank exchange (PBX), or a private telephone line linking individuals within a company, was a vital business communications tool. Today, the landline-based systems of the past have been largely replaced by virtual PBX systems, which offer the same functionality along with several additional advantages. Here’s more information about how these systems can benefit your company.
All PBX systems enable rapid communication between departments and work sites. Virtual PBX systems go a step further by facilitating communication from anywhere, as employees can carry their connections with them through smartphone apps while working in the office, from home, or while traveling.
Modern PBX systems also come with screen sharing, conferencing, and text messaging capabilities that enable employees to share visual information and minute-by-minute updates. This versatility reduces time wasted on setting up calls and secure messaging channels, streamlining your operations and letting the team focus on delivering your products and services.
With older telecommunications systems, investing in dedicated hardware to facilitate phone calls and remote conferences was a necessary cost. Virtual PBX systems eliminate this requirement, making it possible for employees to rely on existing office computers and smartphones instead.
In addition, you won’t have to invest in call centers or costly maintenance services since employees can use their PBX access remotely, and most of these services offer pay-as-you-go models.
As your company grows or downsizes to match your needs and revenue, your telecommunications systems should be easily scaled to match the scope of your operations. While this is a costly and time-consuming effort with landlines, virtual PBX systems are easily scaled as needed simply by adding or removing lines.
Furthermore, you won’t have to wait to take advantage of new features with a virtual setup, as they’ll be automatically included in your subscription as soon as they’re released.
If you’re ready to expand your company’s capabilities through a virtual PBX system, contact MyVoIP in Ramsey, NJ. This trusted telecommunications company serves clients nationwide and in Canada. They offer the latest in business technology, including PBX, video conferencing, and VoIP systems suited to organizations of all sizes. Call (833) 698-6471 or reach out to them online to discuss your needs today.
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