Many small business owners start out using their personal phones, as it saves money and is convenient in the beginning. However, there are many pitfalls to this practice that develop over time, which is why it’s wise to use a VoIP phone system instead.
If you use one phone for business and personal calls, you’ll always have to guess who’s on the other end of a new number. It may be your child’s school, a new client reaching out, or a robocall, making it difficult for you to always answer in the most appropriate way. Also, you won’t have the opportunity to leave your business at the office on weekends and vacations, and you may feel pressure to take calls at all hours.
VoIP phone systems and other integrations include countless features designed to improve business. As such, you’re missing out on these when you use a personal phone. These scalable plans operate over the cloud and include digital concierge and call-forwarding systems, computer voicemail storage, video conferencing, and remote access, which are all invaluable when it comes to improving customer experience.
Hackers develop countless malware files and viruses that can infect mobile devices, using these tools to steal users’ passwords and personal information. You may store passwords for work email accounts and cloud services on your personal phone if you use it for business, which will put your company at risk. Hackers may then drain financial accounts, take important files, or release private customer data.
If you’re ready to upgrade to a VoIP phone system, contact MyVoIP in Ramsey, NJ. These professionals offer a variety of telecom solutions, including virtual PBX, hosted fax, and IP phone systems. Visit their website to learn more about their options, and call (833) 698-6471 to speak with a team member about your needs.
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