4 Tips for an Effective Conference Call

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Your business phone system ensures you can communicate effectively and efficiently with customers, clients, and associates. Effective communication is particularly important when it comes to conference calls, which usually involve several participants. Here are a few strategies you can employ when conferring with others on important work matters.  

How to Ensure Your Next Conference Call Is a Success

1. Use the Mute Button When Not Speaking

Disturbances like barking dogs, babbling babies, or the sounds of other roommates can often disrupt those who work from home. That’s why using the mute button when you’re not speaking is essential during teleconferences, as it spares others from unnecessary distractions. Encouraging others to mute themselves when they’re not speaking is especially beneficial when you have staff working from home, as they may be surrounded by a noisier environment.

2. Provide the Call Agenda Before Getting Started

When members of your team scramble for important information while the call is in progress, valuable time is wasted. You can avoid this by developing a comprehensive agenda for the call and distributing it a day or two before it’s scheduled. Providing an agenda prior to the call also leaves time for your staff to ask any questions. 

3. Introduce Yourself

Even with an advanced business phone system, it can be easy to mix up who is speaking at any given time. Introducing yourself briefly every time you speak alleviates confusion and ensures everyone is on the same page. 

4. Stay Focused on Business

Camaraderie at work is important, but a conference call might not be the best venue for it. When starting a business call, it’s best to get right to the point and stick to relevant topics. If a participant is talking too much or going off-topic, gently steer them back to the agenda so that everyone’s time is used wisely. 

The quality of your business phone system can also have a huge impact on the quality of your conference calls. That’s why so many businesses in Ramsey, NJ, rely on the trusted telecommunication services offered by MyVoIP. Their hosted VoIP systems include many essential features, including conference calling, team messaging, and more. You’ll also love their commitment to quality customer service, which ensures access to essential tech support. Learn more about their services online, or schedule a consultation by calling (833) 698-6471 today. 

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