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AMS 360 ❤ My-VoiP

My-VoiP’s AMS 360 Integration provides an intuitive workflow for sales and technical support, and helps sales teams to streamline their processes and ensure consistent, high-quality conversations with customers. It also provide a platform to help sales reps make smarter decisions, and it provides a central hub for all sales communication.

Start making and tracking calls from your CRM today!

Reach Customers Faster

Make calls from AMS 360

Use Click To Dial in AMS 360 to enhance your productivity by reaching out faster and start talking right away. Track open, closed and new sales leads as they are made in AMS 360. Call back customers or prospects who don’t return your call immediately. Power Dial lets you streamline minimum tasks such as processing sales leads, notifying customers about their orders, or calling decision makers among a list of contacts without leaving the comfort of your office chair.

Easy Business Workflows

Track all your call activities on AMS 360

Now with the help of AMS 360 integration, it has become even easier to track and manage all your calls on activities one platform .You don’t have to log in and out of different platforms each time you want to check your call activity.

AMS 360 Features

Personalize Every Interaction

My-VoiP is the easiest way for a customer to get in touch with a AMS 360. When a call is connected, My-VoiP shows the customer's AMS 360 contact history and information - including business contact details, customer contact details, past conversations and call history. The customer can then use this information to personalize every interaction.

Boost Agent Productivity

With the ability to perform My-VoiP's actions within AMS 360, Agents can create a task and assign it to a customer, and then update notes on that task without leaving their current AMS 360 view.

Streamline Agent Workflow​

My-Voip is a telephony solution that can automatically handle things like call queue management, caller ID management, voicemail, call recording, voice mail and more. My-Voip goes beyond traditional IVR and automates traditional agents workflow by automating agent-customer interaction.

Data Synchronization

My-VoiP with AMS 360 Integration provides a new way to communicate with your agents – it automatically syncs their contacts, activities, and other relevant information between AMS 360 and My-Voip in real-time.It ensures that agents always have the most up-to-date information.