Kayako ❤ My-VoiP

Now, you can make and receive client calls directly from Kayako without switching applications. With our ultimate My-VoiPs Kayako integration, you get to log all your call activities including call recordings, texts, and voicemails right in Insightly dashboard. My-VoiPs Kayako integration alleviate your pressure as it puts all your call activities right in front of you so that you don’t have to switch applications when making or receiving calls.

Start making and tracking calls from your CRM today!

Kayako integration

Make calls from Kayako

Kayako is an online service that helps you interact with your customers and prospects more effectively by enabling you to call them right from your Kayako account and automatically record the call. 

Easy Business Workflows

Track all your call activities on Kayako

Kayako is a cloud based unified communication that allows you to have all calls, My-VoIP calls, SMS, MMS sent and received, along with their data details in one place. By having all these calls in one place you can get relevant data such as who made the call, how many times they called, and when they called, etc.

Kayako Features

Personalize Every Interaction

The Kayako Integration feature adds a second way to connect to e-commerce websites in your My-Voip+ account. In addition to the standard Kayako Webhook integration, users can also send information to the Kayako, including customer attributes and purchase history. The Kayako Integration feature is offered at no additional charge.

Boost Agent Productivity

With Kayako, you check in on your Kayako Activity Feed and get notifications on certain events. It's a fantastic feature that allows you to keep up with your contacts and projects without ever having to leave Kayako.

Streamline Agent Workflow​

So you’re a busy agent and need to Kayako track of many calls in the CRM and Kayako systems. But the volume of calls you receive means not all of your agents can take manual entries in their CRM, or the Kayako system might be too cumbersome for you to keep up with.

Data Synchronization

Solutions that enable agents to stay in sync with the latest customer data are crucial in today’s fast-paced, mobile-first world. Kayako has partnered with My-Voip to provide a seamless process for agents to sync contact, call data and activity information with My-Voip. This partnership allows agents to easily tie records from Kayako to My-Voip and make the best possible decision for your customers.