Personalize Every Interaction
My-VoIP users can get a more personalized experience when interacting with contacts stored in Sysaid. Every contact’s details and history appears instantly on screen, making it easy to respond to calls like you would in an email or phone call.
Boost Agent Productivity
Managing a customer’s account across two applications shouldn’t be a burden on your team. With My-VoIP’s Sysaid integration, agents will be able to create activities and update notes within Sysaid without ever having to switch between two applications.