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The Do’s and Don’ts of Video Conference Calls
Video conferencing facilitates face-to-face communication between employees and clients, even when they’re on opposite sides of the country. Low-cost VoIP services now make these services available to businesses of all sizes, so everyone should know how to host a successful call. Below are a few dos and don’ts to follow next time you’re hosting a video conference.
Sort out technology ahead of time.
The other participants on your call scheduled time to attend the meeting, so you don’t want to waste their time sorting out technical issues. Well before your meeting begins, test out your calling system with some colleagues, and start troubleshooting any issues. This will help ensure your entire team is ready to go on time.
It’s easy to get flustered and dive right into your material, but introducing yourself and the other callers is basic video conferencing etiquette. Even if everyone on the call has met, taking a moment to acknowledge each participant before moving on to the agency will create a friendlier atmosphere.
If you’re hosting a call in your office, it might be tempting to work on other projects or check your phone while other people are talking. This will likely be seen as disrespectful, and you may miss valuable information. While on a video conferencing call, give each participant your full attention through the entire meeting.
Being late to a video conference isn’t quite the same as slipping unnoticed into an in-person meeting. The line will likely signal everyone that you’ve joined, which can derail the proceedings. If you’re the host, everyone else will likely be waiting for you to arrive.
Whether you’re a host or a participant, log into the call a few minutes early, and make sure you enter your credentials. Greeting each person as they join will make everyone feel more comfortable when it’s time for the meeting to begin.
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