Personalize Every Interaction
My-VoIP users can get a more personalized experience when interacting with contacts stored in AllState. Every contact’s details and history appears instantly on screen, making it easy to respond to calls like you would in an email or phone call.
Boost Agent Productivity
Managing a customer’s account across two applications shouldn’t be a burden on your team. With My-VoIP’s AllState integration, agents will be able to create activities and update notes within AllState without ever having to switch between two applications.