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Troubleshooting VoIP Calls : 4 Common VoIP Problems & Solutions

When your VoIP calls are disrupted by dropped calls, garbled audio and stuttered speech, it can be a huge distraction for everyone involved. Fortunately, most issues with VoIP call quality are caused by the same factors and can be easily diagnosed and solved. Here are some common VoIP call issues and how to troubleshoot them so that …

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Call Routing: What it is, How it Works and the Best Practices

Call routing is a VoIP feature that connects callers to qualified agents who can best assist them with their questions or concerns. Businesses can employ a variety of call-routing strategies to improve their call routing, including reducing hold times and preventing endless call transfers to multiple agents, to make it easier for customers to contact the company. …

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Call Center vs Contact Center: Which One is Right for You?

The goal of both call centers and contact centers is the same: to respond to customer inquiries and make it simpler for customers to contact businesses. But they employ various methods to make this happen. However, a contemporary call center offers features that blur the distinction between call centers and contact centers. This blog will …

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4 Reasons VoIP Phone Service Should Be Part of Your Disaster Recovery Plan

VoIP Phone Services are popular telephone systems that you’ll find in many offices and businesses. They operate exclusively over the Internet rather than a physical phone line, which gives them a number of advantages. The following benefits can play an important role in disaster recovery, which is why you might want to consider incorporating them into your office telecom system. …

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What Can a Telecommunications Company Do for My Business?

If you own a small business, the vendors you choose to work with will have a major impact on your organization’s profitability. While different industries demand different kinds of working relationships, virtually every successful business needs a reliable telecommunications company. Here are some of the biggest ways this vendor will contribute to your bottom line, regardless …

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5 Video Conferencing Etiquette Tips to Remember

5 Etiquette Tips to Remember While Video Conferencing Video conferencing has become a must-have tool in today’s technologically-connected business world. It allows teams working remotely to connect and collaborate on projects while keeping business on track. As with in-person meetings, however, there are certain etiquette tips that should be followed to ensure video conferences run smoothly and …

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Virtual PBX Phone Systems, What are they?

Virtual PBX Phone Systems (or Private Branch Exchange (PBX)) is a business phone system that lets multiple users dial out, receive calls, transfer calls, and communicate in-house simultaneously. On the other hand, a virtual PBX phone system offers the same capabilities but connects to the outside world using an internet connection. If you’re unfamiliar with this technology, …

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Are you Freelancing? Reliable Internet Service is a must!

Freelancing is a great way to add new income or enter the world of self-employment. However, since most freelancers communicate with clients over the internet, reliable Internet service become a must!  Otherwise, work may be difficult when your online connection is slow or spotty. By purchasing high-speed internet from a telecommunications company, you’ll experience the following benefits. …

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Artificial Intelligence VoIP Is Changing Business Phone Service. Learn How

Artificial Intelligence VoIP is the hot topic in business today.  With each passing year, advancements in technology continue to shape the way businesses are run in new and exciting ways. For example, while artificial intelligence (AI) is often associated with lifelike robots and cutting-edge research, the technology is also being used in tandem with VoIP phone service in …

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Video Conferencing Technology: 3 Reasons Your Business Needs It

Shift to Video Conferencing Technology from outdated phone conferences. This technology allows you to connect face-to-face with employees and clients at any time. If you’ve been thinking about upgrading your company’s communications, here are just a few ways you stand to benefit. Why Your Business Needs Video Conferencing Technology 1. Video Conferencing Technology Improves Communication During Meetings Non-verbal …

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3 Reasons Why Business Faxing is Still Used

While business faxing may seem obsolete to some, they’re actually growing in popularity. Telecommunications companies offer hosted faxing for a variety of reasons, and advancements in the technology mean that it will continue to be used for many years to come. Here’s why businesses still utilize this service. Why Is Business Faxing Still Useful? 1. No Cumbersome Machinery with …

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The Perfect Internet Provider | 5 Tips to Choosing One

Choosing the perfect internet provider for your business is an ongoing process. Whether your office needs standard internet services or a premium phone bundle with a telecommunications company, you must consider what would be more beneficial for your employees and your budget. Consult the guide below to help you narrow down your options and make the best decision. …

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How does Zero Touch Provisioning work ? A Business Owners Guide

Zero touch Provisioning from firewalls to routers, having the ability to set up a network without an IT technician on site is a significant advantage. Luckily, this is the premise behind zero-touch provisioning (ZTP). This technology can also be used with phone systems for small businesses, which can help you save time and maintain seamless productivity. The following …

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A SIP Phone…What is it?

A SIP Phone, or Session Initiation Protocol Phone, is a popular choice for businesses of all sizes and industries. This protocol establishes communication entirely over the internet. Instead of a traditional public switched telephone network, the voice is carried over an IP-based network. Understand what the SIP phone offers to decide if it’s right for you. A …

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Android User Guide

GoVoIP Android User Guide

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fax machine

MyVoIP Hosted Fax User Guide

Hosted Fax User Guide:  The instructions above are helpful for sending and receiving faxes. If you have questions or need further assistance, please contact us at (833)698-6471.  At MyVoIP, we believe that offering solutions to our customers is paramount to success.  Subscribe to our Newsletter Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, …

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