Small businesses are the backbone of any economy. They create jobs, drive innovation, and provide essential goods and services to their communities. In today’s fast-paced and highly competitive business world, staying ahead of the curve is essential for success. With the advent of new technologies, such as VoIP (Voice over Internet Protocol), small businesses now …
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Let’s talk about voip phone service, shall we? Communication impacts every aspect of your business. From securing new clients to monitoring supply chains and interacting with customers, it ensures you reach your goals. A faulty, dated phone system creates many roadblocks, which is why businesses are turning to Voice over Internet Protocol (VoIP) as a solution. A VoIP …
VoIP Phone Services are popular telephone systems that you’ll find in many offices and businesses. They operate exclusively over the Internet rather than a physical phone line, which gives them a number of advantages. The following benefits can play an important role in disaster recovery, which is why you might want to consider incorporating them into your office telecom system. …
4 Reasons VoIP Phone Service Should Be Part of Your Disaster Recovery Plan Read More »
SHARE: These days, many businesses are moving away from landlines and instead implementing VoIP phone systems. There are many benefits to this choice, and most companies don’t ever look back once they’ve made it. If you’re switching to a VoIP phone system, here are a few do’s and don’ts to help the process go smoothly. …
The Do’s and Don’ts of Commercial VoIP Phone Systems Read More »
SHARE: Video conferencing facilitates face-to-face communication between employees and clients, even when they’re on opposite sides of the country. Low-cost VoIP services now make these services available to businesses of all sizes, so everyone should know how to host a successful call. Below are a few dos and don’ts to follow next time you’re hosting …
SHARE: Virtual PBX systems fully replace all functions of traditional private branch exchanges, often at potentially lower costs. Instead of relying on wires and switches to transmit voice signals, virtual PBX systems transfer your entire network to the cloud. Below are a few ways a virtual PBX can save your company money. How Virtual PBX …
4 Ways a Virtual PBX Can Save Your Company Money Read More »
SHARE: As a retail business, your phone system is essential for fielding customer requests, dealing with vendors, and coordinating with staff. That’s why many retail shops are upgrading to VoIP phone systems, which have a lot to offer small businesses. Unlike landline telephones, VoIP systems use the internet to send and receive calls to and …
How Can VolP Phone Systems Benefit Retail Stores? Read More »
SHARE: When you have a VoIP phone system, your business and employees are privy to a variety of features like call-forwarding, multimedia messaging, and conference calls. Short for “Voice Over Internet Protocol,” this is a system that uses the internet instead of a landline to send and receive calls, as well as other features. However, because …
Can VoIP Phone Systems Run When the Internet is Down? Read More »
SHARE: In business, a VoIP phone system can streamline daily operations significantly. Short for “Voice over Internet Protocol,” it’s dependent on the internet instead of a landline; it’s robust and highly customizable. However, because it’s a complex piece of technology, there are a few guidelines to follow to ensure everything works out smoothly and securely. If you …
The Do’s and Don’ts of Using VoIP Phone Systems at Work Read More »
SHARE: When choosing a phone service for your business, a VoIP phone system is often a wise investment. It offers a wide breadth of features, reliability, and scalability. However, even after you’ve decided to implement it, there are still a few more decisions you’ll need to make. For example, you’ll need to choose between a fixed and …
SHARE: Voice over internet protocol, or VoIP, has revolutionized business phone systems around the world, introducing new features while dramatically slashing costs. Unfortunately, VoIP services are still the subject of prevalent myths and outdated information, which could drive you away from adopting this incredible technology. Below are a few common misconceptions you might have heard …
5 Common Myths About VoIP Phone Technology, Debunked Read More »
SHARE: These days, the internet is the backbone of nearly every medium of communication. Among online communication tools, SIP phones, or those which use a protocol enabling multimedia and voice calls over an internet connection, are some of the most versatile and popular. To find out more about what these systems are and how they …
SHARE: When operating a business, employing a VoIP service is a smart and cost-effective way to stay connected with your team and customers. Although some small companies and startups stick with free versions, they don’t offer as many features as paid ones. If you’re debating between these two alternatives for your business, here’s what you need to …
SHARE: The Internet of Things (IoT) is composed of different devices and gadgets that all offer internet connectivity. In addition to home applications, this new technology also has many commercial uses. This is especially true within the food industry, which can benefit from the IoT in many diverse ways. Here are a few IoT applications …
How the Internet of Things Can Impact the Food Industry Read More »
SHARE: VoIP services have revolutionized the communication industry, making high-quality, feature-rich systems available to almost all businesses. Instead of relying on copper wires to transmit voice information, VoIP sends calls over the internet in real-time. Below are answers to some common questions you might have about VoIP internet services. Answering Common Questions About VoIP Services …
SHARE: New technology can help your business reach amazing heights, and can also save you money in the process. That’s why so many businesses have upgraded to VoIP phone systems, which use the internet to send and receive information instead of traditional phone lines. In order to reap the most benefits, you must use your …
How to Avoid Mistakes When Using a VoIP Phone System Read More »
SHARE: Perfect for dealing with customer service, collaborating with colleagues, and facilitating telecommunications, a VoIP phone system is a wise investment for any business. It’s feature-rich, versatile, and scalable in both directions. However, like any technology, you need to do more than just install it to make the most of it. Implementing it requires a …
3 Tips to Ensure a Smooth Transition to VoIP Phone Systems Read More »
SHARE: A VoIP phone system can be enormously beneficial to your business. It provides scalability, improves connections, and creates a more seamless communication experience for your employees and clients. Before you switch, however, it’s important to take a few factors into consideration. Here are three to remember. What to Consider Before Switching to a VoIP …
3 Items to Consider Before Switching to VoIP Systems Read More »
SHARE: Voice over Internet Protocol (VoIP) is an innovative telecommunications system that’s taking workplaces by storm. VoIP services have so much to offer businesses, from enhanced convenience to reduced operating costs. If you’re thinking about upgrading your current phone system, it’s important that you have the right information. Here are some facts to consider to …
SHARE: To stay in contact with clients, suppliers, and competitive partners, small businesses need a reliable telephone communications system. Managers need to respond to concerns, problems, and delays and to communicate clearly and effectively with people both inside and outside the company. Although landline services are most familiar, VoIP services offer numerous advantages. Below is everything …
SHARE: A phone system that uses voice over internet protocol delivers voice and multimedia communications via an internet connection. This technology can streamline your business operations, ensure quality calls, and keep staff members connected, no matter their location, to name just a few benefits. But because VoIP phone systems relay data over internet networks, it’s …
The Do’s and Don’ts of VoIP Phone System Security Read More »
SHARE: In the past, a phone bank exchange (PBX), or a private telephone line linking individuals within a company, was a vital business communications tool. Today, the landline-based systems of the past have been largely replaced by virtual PBX systems, which offer the same functionality along with several additional advantages. Here’s more information about how …
SHARE: With the advent of email, instant messaging, and MMS texting, the fax—or telephone facsimile—may seem like outdated technology. However, it is still a vital tool for many companies and shouldn’t be discarded. Below are some key reasons your business still needs a fax machine or hosted fax service. Why Your Business Should Still Embrace the …
SHARE: By signing up for hosted fax service—or online faxing—businesses enable employees and managers to send a fax via personal computer or digital device rather than using a standard fax machine. The technology uses voice-over Internet protocols (VoIP) instead of a traditional telephone connection. It offers numerous benefits over the standalone fax machine. Below are …
SHARE: Your business phone system ensures you can communicate effectively and efficiently with customers, clients, and associates. Effective communication is particularly important when it comes to conference calls, which usually involve several participants. Here are a few strategies you can employ when conferring with others on important work matters. How to Ensure Your Next …
SHARE: Faxing remains an essential part of most business operations as there’s a need to send and receive important records immediately. However, it can be risky for another party to intercept the document. Whether you’re using a machine or a hosted fax service, below are a few safeguards to observe. How Do You Fax Safely? 1. Include …
SHARE: When you run a business, effective communication between your employees, vendors, and clients ensures the operation runs smoothly. Investing in video conferencing software is an excellent way to solve location issues, as people around the country can meet virtually. This is especially useful if you operate over long distances or have remote employees. Below …
SHARE: Even with the advancement of modern technology, many businesses and government agencies still rely on fax machines to transmit documents. Hosted fax services bring this functionality into the 21st Century, combining the convenience of digital communications with the security of hard copy faxes. Below is an overview of hosting faxing and how it can …
SHARE: Video conferencing is a convenient, cost-effective way to bring people together from multiple locations for virtual meetings. Though this technology has been around for years, the usage of video conferencing platforms spiked during the COVID-19 pandemic and has remained popular. As more and more people embrace this method of communication, informal etiquette rules have …
The Do’s & Don’ts of Conducting a Video Conference Read More »
SHARE: Thanks to Voice over Internet Protocol (VoIP), individuals and businesses can make phone calls over the internet. Whether through a standard telephone, computer, or mobile phone, a digital signal conversion makes communication between parties clear, seamless, and convenient. Unfortunately, there are several misconceptions about VoIP services. Here are a few common ones and what’s …
SHARE: When it comes to business communications, integrating mobile VoIP services is a smart option for any company. For those who may be unaware, VoIP, which is short for “Voice over Internet Protocol,” makes telecommunication possible via an internet connection instead of a landline. So, mobile VoIP allows people to use this service on their smartphones instead …
3 Reasons Your Business Needs Mobile VoIP Services Read More »
SHARE: No matter what the industry, modern businesses need to manage extensive telecommunications pathways to stay reliably in contact with clients and customers. Contact Center as a Service (CCaaS) solutions help streamline this process by using scalable cloud-based software to manage customer interactions across various channels, including business phone systems, e-mail, fax, chat, and social …
Why Businesses Should Use Xima® Contact Center as a Service Read More »
SHARE: CPaaS is an acronym for Communications Platform as a Service. This is a cloud-based technology that lets you add messaging, video, and other features to your existing business phone system applications without having to design complex technical infrastructure for each product. Below, learn more about how CPaaS works and the benefits it provides. How …
SHARE: Every business needs a reliable communication system, as this ensures your employees can stay in contact with customers and coworkers. If you’re looking to upgrade from a traditional landline, investing in Voice over Internet Protocol, or VoIP services, is an excellent option. This telecommunication system can accommodate companies of any size, allowing you to …
SHARE: Whether your business always had a remote workforce or the COVID-19 pandemic forced employees to work from home, maintaining communication between team members helps the business be successful and productive. One of the best ways to facilitate connectivity is by investing in VoIP services. A Voice over Internet Protocol service allows users to make calls …
SHARE: Whether you need to get in contact with customers or distributors, communicating by phone is an essential part of business. While some companies rely on it more than others, every enterprise should have a reliable business phone system for when they need to make or take calls. If you are having trouble deciding among the available …
3 Factors to Consider When Choosing a Business Phone System Read More »
SHARE: Voice over internet protocol (VoIP) is a technology that allows you to make phone calls and other voice communications over the internet. While VoIP phone systems have become increasingly common in the last 10 to 20 years, the technology behind them has been around for nearly a century. Below, discover more about the fascinating history and …
SHARE: When your business phone system utilizes VoIP services or voice over internet protocol, you can connect with clients over a high-speed internet connection instead of traditional landlines. API integrations, or application programming interface integrations, connect software to allow multiple applications and computer systems to share information. If you’re wondering whether to incorporate APIs, here are a …
The Benefits of API Integrations With VoIP Services Read More »
SHARE: A call center is the primary interface between a business and its customers, but traditional phone lines can’t provide the experience modern customers expect. On-site call center equipment is also expensive to install, maintain, and upgrade, which makes call center as a service (CCaaS) solutions so attractive. These innovative technologies use VoIP services to create virtual …
3 Advantages of Switching to a Cloud-Based Call Center Read More »
SHARE: Telecommunication services are crucial for connecting with your clients, so you need a phone system that offers affordability and reliability. A VoIP phone system can enhance your business’s operations and outreach while potentially reducing your costs. If you’re interested in this solution, check out these frequently asked questions to help decide if a VoIP service …
SHARE: A private branch exchange (PBX) automatically directs incoming calls to the correct department, reducing hold times for customers and eliminating redundancies in your communication system. Traditionally, these systems required extensive equipment and constant maintenance. Fortunately, a virtual PBX system uses software to perform the same functions without significant investments, making it accessible to businesses …
SHARE: Modern businesses rely on cutting-edge telecom services every day, which is why finding the best provider is essential. A reliable telecommunications company will ensure you have the support and resources you need, but it may be challenging to find the right one. Here are some proven tips to help you start your search. How …
SHARE: In modern workplaces, fax machines may seem clunky and unnecessary. However, faxing remains an integral practice in various corners of the business world. Hosted fax services offer seamless solutions for these organizations using VoIP phone systems and secure software to rapidly transmit documents from smartphones, laptops, or personal computers. Here are four industries that …
4 Industries That Are Simplified With Hosted Faxing Read More »
SHARE: Voice over internet protocol (VoIP) delivers voice and media communications over the internet rather than traditional telephone lines. Modern broadband networks ensure VoIP calls have clear, consistent quality, with little risk of drops or service interruptions. However, these aren’t the only benefits of VoIP phone system, especially for schools. Reasons to Install VoIP Phones …
SHARE: Modern organizations must operate when team members are on different sides of town or even the world. This is even more important during the COVID-19 pandemic when work frequently takes place from home. Fortunately, modern technologies like video conferencing enable you to maintain relations without the cost of frequent travel. Here are some of the …
SHARE: Video conferencing is a ubiquitous feature of the modern business world, allowing face-to-face interaction between employees and clients who may be hundreds of miles apart. While traditional audio conference calls can fill most needs, video conferencing offers some benefits other technologies can’t match. Here are a few reasons your business should adopt this technology. …
SHARE: All businesses depend on reliable communication for everything from work collaboration to customer service inquiries. However, some industries require secure and dependable VoIP phone systems more than others. Unlike a traditional landline, these systems rely on the internet for connectivity and offer features beyond telephony. If you’re wondering whether your business needs this option, learn more …
3 Industries That Benefit From VolP Phone Systems Read More »
SHARE: Landline phone systems were the most advanced communication technology available for decades, but they can’t compete with today’s digital tools. No matter what business you’re in, VoIP services provide an impressive range of benefits that can help bring your company into the 21st century. If your business is still using a landline, here are a few …
3 Reasons Businesses Should Abandon Their Landline Phones Read More »
SHARE: Partnering with the right telecommunications company is essential to your business’s success. After all, having dependable internet and phone services ensures your staff can communicate with suppliers and customers, thereby keeping operations running smoothly. As you search for the right provider, here are a few questions to ask. What You Need to Ask Before Partnering With …
SHARE: For many business owners, Voice over Internet Protocol (VoIP) helps broaden their capabilities. Unlike traditional landlines, VoIP services depend on internet connections to make standard calls, conference calls, multimedia messaging, and telecommunication much more efficient. Additionally, you can pair the phones with various tools, such as those that convert text to speech. If you’re interested in …
SHARE: The COVID-19 pandemic has made it necessary for many companies to transition most or all of their workforce to home. This has resulted in the need for new policies to handle how employees will use video conferencing and VoIP to remain communicative and stay on top of projects. Here are a few practical strategies businesses making …
3 Tips for Successfully Transitioning Your Staff to Remote Work Read More »
SHARE: If you’re looking for ways to streamline and improve your business, cloud services are a smart investment. This type of technology is not dependent on having hardwired access to a particular hard drive or server; instead, everything is online. Plus, there are many different types, all designed for various purposes, such as content management, correspondence, and …
SHARE: Businesses rely on telecommunications companies to provide viable solutions for their everyday needs, such as establishing a reliable phone system that keeps everyone connected. While many people are familiar with VoIP services, SIP may also be a viable option. Before selecting one, learn more about how they differ below. VoIP Voice over Internet Protocol (VoIP) …
SHARE: Many small business owners start out using their personal phones, as it saves money and is convenient in the beginning. However, there are many pitfalls to this practice that develop over time, which is why it’s wise to use a VoIP phone system instead. Why You Shouldn’t Use a Personal Phone for Work 1. Separate Work …
3 Reasons to Avoid Using a Personal Phone for Business Read More »
SHARE: VoIP phone systems use internet connections instead of landlines, which opens the door for many creative and functional features. These can improve the way employees work and enhance your customer experience, ultimately resulting in a better reputation and increased profits. Here are just some of the most popular innovations and how they can benefit you. …
SHARE: Voice over internet protocol (VoIP) is an innovative technology that can considerably simplify life for business owners. In addition to providing an economical alternative to a traditional phone system, it also promotes increased collaboration and is easy to adjust according to your company’s needs. Yet despite these advantages, VoIP services are still subject to many misconceptions, …
SHARE: A virtual private branch exchange, or virtual PBX, is a computer-based business phone system that allows you to set up multiple lines and transfer calls between them. If you’re considering this option, knowing how it works and what it can do will help you make an informed decision, so learn more below. Common Questions About …
SHARE: Your company’s phone system should evolve and grow alongside the business. Making the switch to a voice over internet protocol (VoIP) system has many benefits to make your employees’ workflow easier while meeting your customers’ needs more efficiently. Instead of keeping your phones in the past, upgrade to VoIP services for the following reasons. The Benefits …
SHARE: SIP, or Session Initiation Protocol, is a popular choice for businesses of all sizes and industries. This protocol establishes communication entirely over the internet. Instead of a traditional public switched telephone network, the voice is carried over an IP-based network. Understand what the SIP phone offers to decide if it’s right for you. A Guide to …
SHARE: If you own a small business, the vendors you choose to work with will have a major impact on your organization’s profitability. While different industries demand different kinds of working relationships, virtually every successful business needs a reliable telecommunications company. Here are some of the biggest ways this vendor will contribute to your bottom line, regardless …
What Can a Telecommunications Company Do for My Business? Read More »
SHARE: These days, there are many ways to communicate, from email to social media. However, faxing remains a useful method for transferring documents, even though typing in phone numbers and sending private files can present security risks. If you don’t yet have hosted fax services and are looking for ways to increase the safety of this practice, …
SHARE: Video conferencing has opened up a whole new world for collaborating. However, while meetings can be held remotely over video chat, they sometimes fall flat without the face-to-face interactions that were once crucial to every workplace gathering. Here are some ways to make sure your online meeting stands out and remains positive. How to Have …
SHARE: Phone systems for small businesses play a vital part in daily operations, as they allow for instant communication with customers and between employees. If your company has outgrown your phone system, it can slow down processes and frustrate clients, resulting in lost revenue. For that reason, upgrade to VoIP services or a cloud-based system when …
3 Signs a Business’s Phone System Needs an Upgrade Read More »
SHARE: Video conferencing has become a must-have tool in today’s technologically-connected business world. It allows teams working remotely to connect and collaborate on projects while keeping business on track. As with in-person meetings, however, there are certain etiquette tips that should be followed to ensure video conferences run smoothly and efficiently. Below are a few important tips to …
SHARE: VoIP services are popular telephone systems that you’ll find in many offices and businesses. They operate exclusively over the Internet rather than a physical phone line, which gives them a number of advantages. The following benefits can play an important role in disaster recovery, which is why you might want to consider incorporating them into your office telecom system. …
4 Reasons VoIP Should Be Part of Your Disaster Recovery Plan Read More »
SHARE: From firewalls to routers, having the ability to set up a network without an IT technician on site is a significant advantage. Luckily, this is the premise behind zero-touch provisioning (ZTP). This technology can also be used with phone systems for small businesses, which can help you save time and maintain seamless productivity. The following …
A Business Owner’s Guide to Zero-Touch Provisioning for Phones Read More »
SHARE: While there are tons of internet providers available, choosing the right one for your business is an ongoing process. Whether your office needs standard internet services or a premium phone bundle with a telecommunications company, you must consider what would be more beneficial for your employees and your budget. Consult the guide below to help …
5 Tips for Choosing the Perfect Internet Provider Read More »
SHARE: A private branch exchange (PBX) is a business phone system that lets multiple users dial out, receive calls, transfer calls, and communicate in-house simultaneously. On the other hand, a virtual PBX system offers the same capabilities but connects to the outside world using an internet connection. If you’re unfamiliar with this technology, review the introduction below …
SHARE: While fax machines may seem obsolete to some, they’re actually growing in popularity. Telecommunications companies offer hosted faxing for a variety of reasons, and advancements in the technology mean that it will continue to be used for many years to come. Here’s why businesses still utilize this service. Why Is Faxing Still Useful? 1. No Cumbersome …
SHARE: Whether you own a start-up or an enterprise-level company, Voice over Internet Protocol (VoIP) is always a smart choice when it comes to business phone systems. Using an internet connection rather than a landline, you can add call-waiting, video conferencing, multimedia messaging, and much more to your business capabilities. However, before you commit to …
SHARE: When it comes to upgrading business technology, fax machines may not be the first devices to come to mind. Yet, standard faxes could be presenting some overlooked risks to your company. Fortunately, a hosted fax system will safeguard your organization against many threats by converting emails to faxes and vice versa through software, without the need …
SHARE: If your business regularly communicates through phone conferences, it may be time to switch to video conferencing. This technology allows you to connect face-to-face with employees and clients at any time. If you’ve been thinking about upgrading your company’s communications, here are just a few ways you stand to benefit. Why Your Business Needs Video Conferencing 1. …
3 Reasons Your Business Needs Video Conferencing Capabilities Read More »
SHARE: With each passing year, advancements in technology continue to shape the way businesses are run in new and exciting ways. For example, while artificial intelligence (AI) is often associated with lifelike robots and cutting-edge research, the technology is also being used in tandem with VoIP phone service in offices around the country right now. Learn more …
3 Ways Artificial Intelligence Is Improving VoIP Phone Service Read More »
SHARE: Freelancing is a great way to add new income or enter the world of self-employment. However, since most freelancers communicate with clients over the internet, work may be difficult when your online connection is slow or spotty. By purchasing high-speed internet from a telecommunications company, you’ll experience the following benefits. Why Do Freelancers Need Reliable …
4 Reasons Freelancers Need Reliable Internet Service Read More »
SHARE: More and more companies are using cloud services, but as a small business owner, you may be wondering if the switch would be beneficial for you. However, the many advantages of cloud services can make the transition worth it for any business, no matter the size. Before contacting a telecommunications company, learn more about the different …
SHARE: Communication impacts every aspect of your business. From securing new clients to monitoring supply chains and interacting with customers, it ensures you reach your goals. A faulty, dated phone system creates many roadblocks, which is why businesses are turning to Voice over Internet Protocol (VoIP) as a solution. A VoIP phone system has many perks and …
SHARE: The term “ Contact Center ” might be new, but you have probably heard of a call center. A contact center essentially is a call center on steroids. We can say that it is replacing call centers because the customer’s preferred method of reaching a business is no longer just by “calling”. They need …
4 Benefits of Cloud Contact Centers for Businesses Read More »
When your VoIP calls are disrupted by dropped calls, garbled audio and stuttered speech, it can be a huge distraction for everyone involved. Fortunately, most issues with VoIP call quality are caused by the same factors and can be easily diagnosed and solved. Here are some common VoIP call issues and how to troubleshoot them so that …
Troubleshooting VoIP Calls : 4 Common VoIP Problems & Solutions Read More »
As a business owner, you want to deliver the best product or service. In order to do that, your customers need to be satisfied. Responding to questions and providing help can be the best way to ensure customer loyalty and satisfaction, but being able to provide that support is about more than just being available (although …
Call routing is a VoIP feature that connects callers to qualified agents who can best assist them with their questions or concerns. Businesses can employ a variety of call-routing strategies to improve their call routing, including reducing hold times and preventing endless call transfers to multiple agents, to make it easier for customers to contact the company. …
Call Routing: What it is, How it Works and the Best Practices Read More »
Cloud call center software helps companies of all sizes provide top-notch customer service. Cloud call center software is flexible enough to be implemented on any size of business. Businesses that have sales, support and billing departments will be able to use the features of this program to create call agents and supervisors that are highly …
How to Pick the Right Cloud Call Center Software Read More »
The goal of both call centers and contact centers is the same: to respond to customer inquiries and make it simpler for customers to contact businesses. But they employ various methods to make this happen. However, a contemporary call center offers features that blur the distinction between call centers and contact centers. This blog will …
Call Center vs Contact Center: Which One is Right for You? Read More »
Share on facebook Share on twitter Share on pinterest As of 2020, it seems that most of us are remote workers of some form. Whether you’re working from home, from an office, from a cafe, or from a coworking space, it’s becoming more and more common to work from anywhere and everywhere. Whether it’s the …
Share on facebook Share on twitter Share on pinterest VoIP is a term that describes a technology that allows you to make and receive calls, text messages and emails using a regular phone and internet connection. Depending on your phone, you may see this in the form of a softphone, a smartphone, or a desktop …
VoIP – What is it and is it right for you? Advantages & Disadvantages Read More »
Share on facebook Share on twitter Share on pinterest What is VoIP? How Does It Work? A VoIP phone service provider provides a means for phone calls across the internet. A VoIP phone service provider uses Voice over IP, or VoIP, to convert your voice into a digital signal, compress it, and send it over …
VoIP: How Does It Work? A Beginner’s Guide to VoIP Read More »
Maybe you haven’t heard the term “Cloud Contact Center” but I bet all of you have heard of a call center. Well a contact center essentially is a call center on steroids. We can rightfully say that it is replacing call centers because the customer’s preferred method of reaching a business is no longer just …
A Phone System Upgrade for Small Businesses play a vital part in daily operations, as they allow for instant communication with customers and between employees. If your company has outgrown your phone system, it can slow down processes and frustrate clients, resulting in lost revenue. For that reason, upgrade to VoIP services or a cloud-based system …
3 Signs a Business Phone System Needs an Upgrade Read More »
If you own a small business, the vendors you choose to work with will have a major impact on your organization’s profitability. While different industries demand different kinds of working relationships, virtually every successful business needs a reliable telecommunications company. Here are some of the biggest ways this vendor will contribute to your bottom line, regardless …
What Can a Telecommunications Company Do for My Business? Read More »
5 Etiquette Tips to Remember While Video Conferencing Video conferencing has become a must-have tool in today’s technologically-connected business world. It allows teams working remotely to connect and collaborate on projects while keeping business on track. As with in-person meetings, however, there are certain etiquette tips that should be followed to ensure video conferences run smoothly and …
Virtual PBX Phone Systems (or Private Branch Exchange (PBX)) is a business phone system that lets multiple users dial out, receive calls, transfer calls, and communicate in-house simultaneously. On the other hand, a virtual PBX phone system offers the same capabilities but connects to the outside world using an internet connection. If you’re unfamiliar with this technology, …
More and more companies are using cloud services, but as a small business owner, you may be wondering if the switch would be beneficial for you. However, the many advantages of cloud services can make the transition worth it for any business, no matter the size. Before contacting a telecommunications company, learn more about the different options …
Freelancing is a great way to add new income or enter the world of self-employment. However, since most freelancers communicate with clients over the internet, reliable Internet service become a must! Otherwise, work may be difficult when your online connection is slow or spotty. By purchasing high-speed internet from a telecommunications company, you’ll experience the following benefits. …
Are you Freelancing? Reliable Internet Service is a must! Read More »
Artificial Intelligence VoIP is the hot topic in business today. With each passing year, advancements in technology continue to shape the way businesses are run in new and exciting ways. For example, while artificial intelligence (AI) is often associated with lifelike robots and cutting-edge research, the technology is also being used in tandem with VoIP phone service in …
Artificial Intelligence VoIP Is Changing Business Phone Service. Learn How Read More »
Shift to Video Conferencing Technology from outdated phone conferences. This technology allows you to connect face-to-face with employees and clients at any time. If you’ve been thinking about upgrading your company’s communications, here are just a few ways you stand to benefit. Why Your Business Needs Video Conferencing Technology 1. Video Conferencing Technology Improves Communication During Meetings Non-verbal …
Video Conferencing Technology: 3 Reasons Your Business Needs It Read More »
Why Should You Choose Hosted Fax? When it comes to upgrading business technology, fax machines may not be the first devices to come to mind. Yet, standard faxes could be presenting some overlooked risks to your company. Fortunately, a hosted fax system will safeguard your organization against many threats by converting emails to faxes and vice versa …
While business faxing may seem obsolete to some, they’re actually growing in popularity. Telecommunications companies offer hosted faxing for a variety of reasons, and advancements in the technology mean that it will continue to be used for many years to come. Here’s why businesses still utilize this service. Why Is Business Faxing Still Useful? 1. No Cumbersome Machinery with …
Choosing the perfect internet provider for your business is an ongoing process. Whether your office needs standard internet services or a premium phone bundle with a telecommunications company, you must consider what would be more beneficial for your employees and your budget. Consult the guide below to help you narrow down your options and make the best decision. …
The Perfect Internet Provider | 5 Tips to Choosing One Read More »
Zero touch Provisioning from firewalls to routers, having the ability to set up a network without an IT technician on site is a significant advantage. Luckily, this is the premise behind zero-touch provisioning (ZTP). This technology can also be used with phone systems for small businesses, which can help you save time and maintain seamless productivity. The following …
How does Zero Touch Provisioning work ? A Business Owners Guide Read More »
Faxing remains a useful method for transferring documents, even though typing in phone numbers and sending private files can present security risks. If you don’t yet have hosted fax service and are looking for ways to increase the safety of this practice, use these tips. How to Practice Safer Faxing 1. Use a Cover Page When loading documents onto …
A SIP Phone, or Session Initiation Protocol Phone, is a popular choice for businesses of all sizes and industries. This protocol establishes communication entirely over the internet. Instead of a traditional public switched telephone network, the voice is carried over an IP-based network. Understand what the SIP phone offers to decide if it’s right for you. A …
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