Business Phone System for Auto Repair Shops
When most people think of a business phone system they imagine rows of employees talking on phones, factory-style. These days, things are different at many businesses, including auto shops. Some of the most important customer interactions happen over the phone – from getting estimates to keeping customers updated on their repairs. You may even need to schedule appointments for walk-ins or pick-ups.
Do Auto Repair Shops Require Business Phone Systems?
In today’s competitive market, the professional appearance of your auto shop can be the difference between a sale and a missed opportunity. A polished telephone presence is crucial to creating a positive impression; not only do potential customers need to hear that your business is professional, they also need to be able to reach out to you in a timely manner.
Customers must be able to quickly ask inquiries about services, schedule appointments, and manage billing in order for an auto business to run efficiently. It’s crucial to make a polished and professional first impression over the phone.
With this feature, you can answer customer questions about services, set appointments, and take payments. The Virtual Receptionist also lets you set up voice messages that provide basic information, such as locations and hours. There are also multiple modes for taking calls during business hours and after business hours.
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Get a Professional-Quality Business VoIP Phone System Starting at Just $9.99 Per Month.
Advanced Business Phone Features For Auto Shop
The best way to handle a customer’s inquiry is to get it completely answered at the very first contact. With Call Transfer, you can easily transfer any incoming call to your phone or department in just a single click!
If you own a shop and are the mechanic, one of the great things you can do is set up your phones so that multiple phones ring at the same time. Then, if you’re busy with a customer, each sales person’s phones will ring. This means that you won’t have to miss any calls.
Take control of your calls and schedule them to be automatically answered by our virtual receptionist. Route calls to any phone, department, or individual at your company.
Boost You Customer Service With My-VoIP
With caller ID and guest names in your Call Logs you can easily confirm reservations. With call logs you can easily record calls for training purposes, making your staff more efficient and productive.
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