Powered by UponAI Technology
MyVoIP Service

AI Voice Agents That Answer Every Call — 24/7

Retire your old IVR and hold queues forever. Our AI Voice Agents sound like real people, understand natural speech, and handle calls around the clock.

MyVoIP and UponAI — founded by the same leadership team — have combined 20+ years of VoIP expertise with cutting-edge Conversational AI.

UponAI Platform
UponAI agent dashboard — live test call

Actual UponAI platform — test your agent with one click

100+
Businesses using UponAI
24/7
Always-on coverage
0
Hold queues
< 1s
Average response time
Step 1

Build Your AI Agent in Minutes

Give your agent a name, a persona, and a goal. Describe how it should greet callers, what it can help with, and how it should handle edge cases — all in plain English. No code required.

  • Define identity, tone, and scope in plain English
  • Set call routing rules with a visual extension directory
  • Choose begin message behavior — AI-initiated or user-first
  • GPT-4o powered for natural, accurate conversations
UponAI Platform
UponAI agent builder — configuring the AI voice agent prompt
UponAI Platform
UponAI extension directory — call transfer routing configuration
Step 2

Intelligent Call Routing to Your Team

Set up your extension directory so the AI knows exactly who to transfer callers to. Sales goes to extension 2000, Support to 2001, or directly to a named team member — the AI handles the routing automatically.

  • Named extension directory for each team member
  • Transfer protocol triggers on keywords like "speak to someone" or "billing"
  • Warm transfer with caller summary before handoff
  • Escalate complex issues to live agents instantly
Step 3

Choose a Human-Sounding Voice

Pick from dozens of ultra-realistic AI voices powered by ElevenLabs and OpenAI. Male, female, different accents — each one sounds indistinguishable from a real person. Preview any voice before you deploy.

  • 20+ voices from ElevenLabs and OpenAI
  • Filter by gender, accent, and provider
  • Preview any voice before going live
  • Multilingual — English, Spanish, French & more
UponAI Platform
UponAI voice selection — choose from ElevenLabs and OpenAI voices
UponAI Platform
UponAI — create knowledge base from documents, text, or URLs
Step 4

Feed It Your Business Knowledge

Upload your FAQs, pricing sheets, product docs, or point it at your website. The AI reads and retains everything — so it answers questions about your specific business, not generic ones.

  • Upload PDFs, Word docs, and TXT files up to 10MB
  • Paste raw text or scrape directly from a URL
  • Multiple knowledge bases for different agent roles
  • Instantly searchable — no retraining required
Step 5

Extract Intelligence from Every Call

After each call, the AI automatically extracts structured data — lead status, customer sentiment, reason for call, callback requested — and pushes it to your CRM or dashboard. Every conversation becomes actionable data.

  • Define custom data fields: text, selection, or yes/no
  • Auto-extract lead score, interest level, reason for call
  • Push to CRM, Slack, webhooks, or email automatically
  • Full transcripts with post-call summaries
UponAI Platform
UponAI post-call analysis — structured data extraction from calls
UponAI Platform
UponAI — add a phone number to your AI voice agent
Step 6

Connect Your Phone Numbers Instantly

Because MyVoIP and UponAI are built by the same team, your phone numbers connect to your AI agent with zero friction. Assign any number — local, toll-free, or existing — to your agent in seconds.

  • Connect existing MyVoIP numbers with one click
  • Assign toll-free or local numbers to specific agents
  • Add multiple numbers — route by DID, department, or campaign
  • Native SIP integration — no third-party adapter needed

Already a MyVoIP customer? Your existing numbers can be assigned to an AI agent today — no porting, no downtime.

Enterprise-Grade

Direct SIP Carrier Integration

For businesses with existing SIP carriers or PBX infrastructure, the UponAI platform connects natively — no middleman, no latency penalty.

UponAI Platform
UponAI SIP carrier configuration — custom carrier setup
UponAI Platform
UponAI SIP registration — auth credentials and realm

Whitelist SIP IPs

Point your carrier to our SIP signaling IPs (18.224.99.87:5060) for instant connection.

Custom Carrier Templates

Pre-built templates for major carriers — or configure any custom SIP provider from scratch.

Gateway Configuration

Full control over IP, port, netmask, protocol (UDP/TCP/TLS), inbound/outbound rules.

What Our AI Voice Agents Can Do

Fully customized to your business workflows — not a one-size-fits-all bot.

Lead Qualification

Every inbound call is immediately qualified — budget, timeline, need — and routed to the right salesperson with a full summary before they even say hello.

Appointment Scheduling

The AI checks your calendar and books appointments in real time — no back-and-forth, no missed calls, no manual scheduling.

Customer Support

Handle FAQs, account inquiries, billing questions, and common support requests automatically — with a seamless handoff to a live agent when needed.

After-Hours Coverage

Your AI agent never clocks out. Every call at 2am gets the same professional experience as a Monday morning call — capturing leads you&apos;d otherwise lose.

IVR Replacement

Retire your press-1 menu forever. Callers simply say what they need in plain English — the AI understands intent and routes them instantly.

Multi-Language Support

Serve customers in their preferred language. Our AI handles English, Spanish, French, and more — with natural accent recognition built in.

Best fit for call-heavy businesses

Teams losing leads or appointments after hours
Businesses replacing outdated IVR menus
Operations where the first 60 seconds of the call determine conversion
Front desks and dispatch teams overloaded by repetitive inbound traffic

What buyers usually need before launch

A clear definition of which calls stay with AI versus transfer to humans
Routing logic by department, urgency, or line of business
Knowledge-base content that reflects real FAQs and call flows
A handoff process that gives live teams useful context instead of starting cold

Why MyVoIP + UponAI?

Most AI providers don't understand VoIP. Most VoIP providers don't understand AI. We built both — so integration is seamless.

Same Team, Both Platforms

MyVoIP and UponAI were co-founded by the same leadership. There's no integration friction — the AI agents live natively inside your phone system.

20+ Years of VoIP Expertise

Our founders have been building business phone systems since 2000. We know every edge case, every carrier quirk, and how to make AI work reliably at scale.

One Vendor, One Bill

Your VoIP service and AI agents come from the same provider. One support team, one invoice, and a single platform to manage everything.

AI Voice Agent Solution Pages

These pages go deeper into the specific workflows buyers usually search first, including healthcare, legal intake, home services, property operations, and real-estate response.

AI Voice Agent FAQ

Questions buyers usually ask when comparing AI answering, routing, and live-team handoff.

What kinds of calls are best for AI voice agents?

The strongest fit is repetitive inbound traffic such as lead capture, appointment requests, FAQ handling, after-hours coverage, and first-touch call routing.

Do AI voice agents replace live staff completely?

No. The best deployments use AI to handle the first layer of the call and then route or escalate exceptions to live staff with better context.

Can MyVoIP AI voice agents work with existing numbers?

Yes. Existing MyVoIP numbers and compatible call flows can be connected so the AI becomes part of the phone environment rather than a disconnected tool.

How do buyers know whether voice AI is worth deploying?

It is usually worth it when missed calls, slow response, after-hours gaps, or repetitive inbound traffic are already costing the business revenue or staff time.

Ready to Deploy Your AI Voice Agent?

Get a live demo in 24 hours. See exactly how it sounds and works for your specific business.